Logistics Specialist

Company: Express Employment Professionals - Akron West
Location: Akron
Posted on: May 2, 2024

Job Description:

Our client company in Akron seeks a Logistics Specialist who's core responsibility is to provide customer service to both internal and external customers, which includes; taking customer orders, giving pricing information, performing consultative sales to customers, explaining services and benefits to customers to assist with procurement of capacity, monitoring service on all requests and shipments, and generating business leads for our sales organization. As a Logicsts Specialist, your contribution may include: Support new and existing customer accounts to foster business development. Provide prompt, courteous, and knowledgeable service to all internal and external customers. Identify and communicate business opportunities into the sales organization (through the Sales Support department). Order creation, load procurement, negotiation, freight tendering, and problem resolution. Update customers regarding shipments as required via phone, email, and web-based channels. Identify customer needs and facilitate communication with owner operators or outside agents to provide the most cost-effective means of shipment execution. Provide a high level of accuracy in order documentation. Understand unique freight handling characteristics and delivery requirements to allow contractors to operate in a safety-oriented environment. Assist contractors in obtaining shipment critical information (directions, pick up numbers, tow-related services, etc.) via phone and email communication. Monitor shipments from order entry through delivery to ensure on time performance is met. Suggest improvements to business processes and procedures when applicable to benefit the corporate goals as well as key stakeholders. Every company regardless of the size or industry is only as successful as the people involved with it. That is why hiring the right team members is such a critical process. Our recruiting philosophy is to give you the most accurate picture of what a career with our client will entail. We strive to ensure that each hire is a good occupational and cultural match for both the company's interests and the candidate's interests. Logistics Specialist position highlights: Pay: $18 to $20 per hour dependent on experience Full time position Monday thru Friday, several second shift options available Direct hire or evaluation hire dependent on negotiation What we look for in a Logistics Specialist: At least two years of industry/related experience Excellent listening and communication skills, both written and verbal Strong customer service skills and experience working with computer applications High school diploma or equivalent, Bachelor's preferred Make the first step toward your success. Apply with Express today! Employment Type: Full Time Years Experience: 1 - 3 years Salary: $18 - $20 Hourly Bonus/Commission: No

Keywords: Express Employment Professionals - Akron West, Penn Hills , Logistics Specialist, Professions , Akron, Pennsylvania