Service Technician
Company: DISH
Location: Duquesne
Posted on: September 15, 2023
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Job Description:
Department Summary
Do you like being active and working hands-on with the latest
cutting-edge technology?Join our J.D. Power award-winning In-Home
Services team!Check out our video to experience a day in the life
of a DISH Technician: - -The In-Home Services organization supports
thousands of talented employees in 125+ facilities delivering
service solutions to customers in every zip code. Our installation
technicians are leading the charge for better customer experience,
educating and connecting more Americans with every home they visit.
Our dedication to customer experience is paying off: in 2022, DISH
earned the J.D. Power award for being #1 in Overall Customer
Satisfaction for the fifth year in a row.
Job Duties and Responsibilities
-What's in it for you?$19.75 per hour - Plus, a promotion at 6
months with a $1.00 per hour pay increase!Paid incentive with
potential for up to $6,400 in your first year and $9,100 each year
after that based on your performance!Our greatest benefit is
opportunity, as we promote from withinOver 300 current Field
Managers started their career as DISH Technicians!Continued pay
increases of 10% built in with each new DISH Technician level
achieved!Grow four levels as a DISH Technician and beyond over the
course of your career!Paid time off - vacation and sick timeFree
DISH TV programming at a value of $114.99/month at your home, plus
deeply discounted SlingTV and Boost Mobile plansPaid training,
tools, and uniforms -What will you be doing?We build our value
around simplifying lives. With installation expertise and a passion
for sharing it, our technicians are building opportunities for
themselves far into the future.In this role, you will:Install and
manage customer products, while creating opportunities to sell them
on new personalized technologyWork autonomously to upsell and offer
smart home solutions to customers on a daily basisRelocate power
and place mounts, satellite dishes, televisions, routers, cameras,
receivers and whole-home connectivity technology in customer
homesConduct site surveys and in-person home assessments
Skills, Experience and Requirements
What skills and experience do you need?Ideal technicians have:High
energy, resourcefulness, and ability to multitaskAn eye for
opportunities to sell customers on new personalized
technologyStrong customer advocacy skills: friendly, communicative,
with a high degree of integritySales, electrical,
maintenance/repair, cable, military, and/or customer service
experience preferred -All technicians must have:Ability to work
in-person in multiple homes per day (this is not a work-from-home
position; you will be in the field servicing customers'
homes)Ability to stand for long periods of time on ladders, lift
over 70 lbs. at times, crawl into small spaces, work in all
climates and remain within the individual weight requirement of 335
lbsValid driver's license in the state you are seeking employment
in, with a driving record that meets DISH's minimum safety standard
(You will get a Dish van and a gas card)Resilience in the face of a
fast-paced and changing environmentAbility to pivot work hours;
five/six-day workweeks may be required during peak seasonal
times
Salary Range
Compensation: $19.75/Hour
Compensation and Benefits
We also offer versatile health perks, including flexible spending
accounts, HSA, a 401(k) Plan with company match, ESPP, career
opportunities, and a flexible time away plan; all benefits can be
viewed here: -.------ -The base pay range shown is a guideline.
Individual total -compensation -will vary based on factors such as
qualifications, skill level, and competencies; -compensation -is
based on the role's location and is subject to change based on work
location. -Candidates need to successfully complete a
pre-employment screen, which may include a drug test and DMV check.
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Keywords: DISH, Penn Hills , Service Technician, Professions , Duquesne, Pennsylvania
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here to apply!
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