Summer Teller - Float - Trinity Point
Company: WesBanco Bank Inc.
Location: Washington
Posted on: April 18, 2024
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Job Description:
Job Title - Department
Summer Teller - Float - Trinity Point
Location
This position is 100% in office. The employee will work full time
in an office in a designated WesBanco location. Consideration for
location: home base will be Trinity Point with float locations to
the South Region.
Market
Western PA
Work Hours per Week
37.5
Requirements
High school diploma or GED required.
Cash handling and customer service experience preferred.
Job Description
Summary:
Helps foster a positive work environment that inspires, motivates,
challenges, supports and provides ongoing recognition for
exceptional performance. The teller is charged with accepting and
accurately processing transactions according to the Bank's policies
and procedures. As the initial contact for new and existing
clients, a teller is charged with providing excellent customer
service while identifying sales opportunities and performing
account transactions. Determines the proper individual/line of
business to handle sales opportunities and more complex customer
services issues.
Essential Functions:
Excellent Customer Service
Perform Customer Transactions
Operational and Security Proficiency
Identify referral opportunities
Essential Duties and Responsibilities:
Practices the standards of the Better Banking Pledge and Service &
Support Pledge.
Accepts and accurately processes all financial service
transactions.
Responsible for teller cash drawer and follows proper balancing and
cash handling procedures.
Complies and operates within security and audit procedures.
Maintains a position of trust and responsibility by keeping all
employee information and customer business confidential and in a
secured location.
Contribute in a team environment to service customer needs by
answering incoming telephone calls and any additional duties
assigned to support the success of the Banking Center.
Meets established individual referral goals as assigned.
Determines appropriate individual/line of business to handle sales
opportunities and more complex customer service issues; follow up
to ensure customer need was met.
Complete outbound customer calls as needed to support the sales and
service needs of the Banking Center.
Develops and maintains working knowledge of the Bank's products and
services.
Other Skills and Requirements:
Banking is a highly regulated industry and you will be expected to
acquire and maintain a proficiency in the bank's policies and
procedures, and adhere to all laws, rules and regulations that are
applicable to your conduct and the work you will be performing. You
will also be expected to complete all assigned compliance training
in a timely manner.
Proficient in Microsoft Outlook 365. Proficient computer skills are
required and the ability to learn various Banking Software
programs.
Ability to read and comprehend simple instructions, short
correspondence, and memos. Ability to effectively present
information in one-on-one and small group situations to customers,
clients, and other employees of the organization.
Must have strong product knowledge for the level of selling and
cross selling performance expected with position.
Ability to write simple correspondence.
Sound mathematical and analytical skills preferred.
Must have excellent organizational skills and the ability to
multi-task and to be flexible.
Ability to lift and carry up to 25 lbs.
Must be available to work all hours of operations.
Keywords: WesBanco Bank Inc., Penn Hills , Summer Teller - Float - Trinity Point, Other , Washington, Pennsylvania
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