? Immediate Start: Product Manager Senior - PNC Investments

Company: PNC Financial Services Group
Location: Pittsburgh
Posted on: July 11, 2025

Job Description:

Job Description Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. PNC is looking for a strategic and results driven Product Manager to lead the development and execution of our Wealth Banking products to support our Retail affluent client segment. This program is designed to deepen relationships with mass affluent clients by combining personalized banking with Investments —anchored in PNC’s holistic approach to Wealth Management. We are seeking Individuals with experience delivering financial services to the Mass Affluent segment. Candidates should have product or program management experience with consumer banking solutions such as Deposit, Checking, CD, Lending and Mortgage products. They should also have or be willing to development Wealth Management expertise. We are seeking Individuals with experience delivering financial services to the Mass Affluent segment. Candidates should have product or program management experience with consumer banking solutions such as Deposit, Checking, CD, Lending and Mortgage products. They should also have or be willing to development Wealth Management expertise. As a Product Manager Senior within PNC Investments, you may be based in a remote location. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. Job Description - Key Responsibilities: - 1. Strategy & Product Development - Define and lead the strategic roadmap for the Mass Affluent Banking program, including segmentation, service model, product alignment, and value proposition. - Ensure program design reflects the evolving needs of the mass affluent and aligns with PNC’s broader wealth strategy. - Work with our Retail and Private Banking partners to advocate for Mass Affluent solutions and features on their product road maps in support of the program. - Establish KPIs and monitor adoption, engagement, and business outcomes. - 2. Banker enablement and sales readiness. - Support Mass Affluent Bankers in prospecting, converting, and serving Premier clients through targeted tools, training, and guidance. - Develop scalable field playbooks, referral pathways, and onboarding support in partnership with Retail and Learning & Development. - Strengthen the banker–advisor partnership model to support integrated advice delivery. - Develop and support the Banker readiness including: Product & Systems Training, Conversation Guides and Marketing Collateral. - 3. Client Experience & Engagement - Design a personalized client experience that combines high-touch service with digital convenience. - Ensure ongoing client engagement through proactive service, tailored banking solutions, and coordination with financial advisors. - Partner with Marketing to deliver relevant communications and engagement campaigns. - 4. Program Execution & Governance - Translate strategic objectives into detailed execution plans, leading collaboration across Wealth, Retail, Digital, Product, Risk, and Compliance. - Monitor program performance and iterate based on feedback, data, and field input. - Own governance routines and ensure alignment with internal standards and policies. - 5. Product & Segment Expertise - Serve as the SME on mass affluent client needs and Premier product positioning. - Stay informed on industry trends and internal capabilities to inform program evolution. - Act as the technology product owner to identify, translate, and prioritize agile work requirements to build and enhance solutions mass affluent segment - Represent the program in internal forums and senior leadership updates. - Drives business and financial results through the selection, design, development and promotion of new and existing products or experiences utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience. - Uses knowledge of emerging technologies to deliver products to customers through all applicable channels. Prioritizes and makes decisions regarding product recommendations. Develops business case, business plan and roll-out of specific products or experiences. - Monitors the marketplace to assess product, technology, and market trends to identify a market need or opportunity. Recommends new products or enhancements to existing products or experiences and develops and designs innovative features. Manages the development, production, roll-out, pricing or promotion of specific products, and recognizes, anticipates and resolves operational and process problems that arise. - Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners. Participates in client-facing and external stakeholder activities to ensure all product offerings or experiences meet strategic goals. Develops product-specific marketing initiatives. Supports risk management, compliance and audit needs as part of the first line of defense. - Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsBusiness Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales CompetenciesBusiness Acumen, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Effective Communications, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Producing Results, Solutions Development Work ExperienceRoles at this level typically require a university / college degree, with 5 years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. EducationBachelors CertificationsNo Required Certification(s) LicensesNo Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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