Trainer and Document Specialist
Company: Compunetix, Inc.
Location: Monroeville
Posted on: November 20, 2023
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Job Description:
Compunetix is a leading manufacturer of sophisticated
electronics, delivering the communication industry's largest
worldwide deployment of digital collaboration platforms. We're the
leading developer of converged VoIP, voice, video and data
collaboration and conferencing applications. We deliver the right
solution every time and achieve continued growth by maintaining a
dedication to reliability, dependability, and quality of service.
COMPUNETIX CONTINUES TO GROW AND INNOVATE.
**As a condition of employment, candidates MUST be a US Citizen. A
US security clearance may or may not be required for this position,
therefore applicants must be clearable.**
Compunetix is seeking a Trainer and Documentation Specialist to
research, write, review and edit technical documents (maintenance
manuals, release notes, white papers, etc.), user manuals and quick
reference guides.
Responsibilities
Research, write, review technical documents (maintenance manuals,
release notes, white papers, etc.), user manuals and quick
reference guides for audio/video products
Review existing documents for accuracy and usability
Conduct customer training on products and internal operations
training classes as needed
Requirements include:
Bachelor's degree in Technical Writing or in a technical discipline
(i.e. Computer Science) is required
1-5 years of experience in documentation design
1-5 years' experience researching and writing technical documents,
user guides, quick reference cards, training manuals, release
notes, white papers, etc.
Proficiency working with Adobe Creative Cloud applications
(Illustrator/Photoshop)
Proficiency working in Adobe FrameMaker and MS Office
Applications
Solid verbal and written communication skills including a strong
command of grammar
Strong organization and interpersonal skills (for interviewing
engineers, giving presentations, conducting training and
interacting with customers)
Ability to work independently
Ability and willingness to conduct customer demonstrations
Ability to travel 10% of the time
We offer competitive wages and an excellent benefits package.
An Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, or protected veteran status and will not be discriminated
against on the basis of disability.
Keywords: Compunetix, Inc., Penn Hills , Trainer and Document Specialist, Human Resources , Monroeville, Pennsylvania
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