Customer Service and Appointment Coordinator
Company: Life Remembered
Location: Jeannette
Posted on: March 26, 2026
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Job Description:
Customer Service and Appointment Coordinator Are you a customer
service enthusiast with exceptional communication skills? Do you
thrive in a fast-paced environment where you can make a significant
impact? Join our team at Life Remembered as a Customer Service and
Appointment Coordinator and play a crucial role in our front-line
operations. We are looking for individuals who are passionate about
delivering outstanding customer experiences and possess the ability
to excel in a high-volume appointment setting. About Us : At Life
Remembered we take pride in our customer-focused approach. Our
mission is to provide the highest level of service, integrity, and
professionalism to our valued customers. We constantly strive to
exceed their expectations rather than simply meet them. As a
Customer Service and Appointment Coordinator, you will be at the
forefront of our team, making outbound calls, answering incoming
calls and responding to internet leads, with the goal of scheduling
appointments for our sales teams. Job Responsibilities : Make
outbound calls from our database to efficiently schedule
appointments for advisors. Answer inbound calls to assist customers
with resolving issues and answering questions. Engage in
phone-based selling activities to promote our services. Perform
additional duties as assigned to support team objectives. Required
Skills: Excellent phone etiquette and a genuine enjoyment of
scheduling appointments in a high-volume environment. Proficiency
in basic computer skills to navigate various systems and tools.
Ability to quickly learn and adapt to multiple new systems. Must
successfully pass a background check Set schedule Monday, Tuesday,
Thursday 8:30 am to 4 pm, Wednesday 12 pm to 7:30 pm. Alternating
Fridays or Saturdays 8:30 am to 4 pm. Join our dynamic team and
contribute to our mission of providing exceptional customer
service. We offer competitive compensation, full benefits,
opportunities for growth, and a supportive work environment. Life
Remembered is an equal opportunity employer. Compensation details:
17-17 PI16d62ab81f2d-31181-40082351
Keywords: Life Remembered, Penn Hills , Customer Service and Appointment Coordinator, Customer Service & Call Center , Jeannette, Pennsylvania
