AT&T Customer Service Representative - Immediately Hiring!
Company: Invictum, inc
Location: Pittsburgh
Posted on: July 10, 2025
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Job Description:
At our company, we are dedicated to building meaningful
connections with our customers. As an AT&T Customer Service
Representative, you’ll be at the forefront of our customer
engagement efforts, acting as the voice of our brand and the bridge
between our products and the people and businesses we serve. In
this AT&T Customer Service Representative role, you will
connect with both current and potential customers through proactive
outreach, building trust and fostering lasting relationships. The
AT&T Customer Service Representatives key responsibilities will
include understanding customer needs, answering inquiries with
clarity and confidence, and effectively communicating how our
products and services provide real solutions that enhance their
lives. The AT&T Customer Service Representative will also be
responsible for working closely with customers to process their
sales orders on services they are inquiring about, following up on
those transactions, and concluding with the installation of service
or delivery of product. This AT&T Customer Service
Representative will also starts off at the entry level with full
training provided and opportunities to advance into a management
position to lead a team of other members. Responsibilities of
AT&T Customer Service Representative: Listen actively to
customers, identify their needs, and make personalized sale
recommendations to enhance their experience Gather feedback on
customer satisfaction, recording valuable insights to improve
service offerings Build rapport by providing consistent,
personalized service and recognizing opportunities to strengthen
relationships Update and maintain accurate customer records of all
sales orders processed and interactions regularly Identify and
troubleshoot issues, providing sale solutions where possible
Collaborate with the customer service and sales teams to develop
outreach strategies aimed at improving customer retention and
satisfaction Stay informed about industry trends, sales,
competitors, and customer preferences to better address inquiries
and offer good insights Work closely with sales to ensure a
seamless customer experience
Keywords: Invictum, inc, Penn Hills , AT&T Customer Service Representative - Immediately Hiring!, Customer Service & Call Center , Pittsburgh, Pennsylvania
