Benefits Call Center Representative (Must be Local to Pittsburgh)

Company: A-Line Staffing Solutions
Location: Pittsburgh
Posted on: June 26, 2025

Job Description:

Remote Benefit Customer Service Representative positions in Pittsburgh, PA! Local Candidates Only in Pittsburgh, PA! Please apply now! Join our team as a Benefit Customer Service Representative and play a key role in helping members navigate their healthcare and pension plans with confidence. This is a meaningful opportunity to provide exceptional service and make a difference in people’s lives every day. Pay Rate: $16.50 per hour Schedule & Flexibility: No weekend shifts — ever! Work Monday through Friday only. During peak season: Full-time (40 hours/week) with potential overtime. During off-peak: Hours may vary between 32–40/week, based on client needs. Must be flexible to work shifts between 7:00 AM – 8:00 PM , with occasional extended hours up to 10:00 or 11:00 PM for short periods. West Coast roles may require availability from 5:30 AM – 8:00 PM . Important Note: This is a remote position ; however, you must be local to the area. You’ll need to visit the office on Day 1 to pick up equipment , and occasionally attend in-person meetings or special projects . What We’re Looking For: High school diploma or GED required. Customer service or call center experience is a plus, but not required — we’ll train the right person! Strong communication and problem-solving skills. Ability to adapt your service approach to meet a variety of personalities and communication styles. Tech-savvy with basic computer proficiency. Bilingual Candidates Encouraged to Apply: We’re especially looking for fluent Spanish or French speakers — earn $0.75/hour extra for bilingual proficiency!

Keywords: A-Line Staffing Solutions, Penn Hills , Benefits Call Center Representative (Must be Local to Pittsburgh), Customer Service & Call Center , Pittsburgh, Pennsylvania